Installation
Start-up
User ID
Internet Connection
Game Operation
Player Data
Payment System
DUELPASS
Game System
Game Rules
Basic Gameplay
You can contact customer support from this page.
Before e-mailing support or using the support form, please check to see if your problem or question is already addressed in the FAQ.
To contact our customer service, please follow the link below
http://uk.games.konami-europe.com/support.do?idGame=130
Installation does not start!
Installation stops before completion!
The shortcut icon would not be created on desktop after installation.
The game wouldn't start!
The red bar stops/ moves very slow during the update process.
I can't log in even after entering my User ID and password.
My keyboard does not work on the log-in screen.
I was asked by someone claiming to be from Konami to Disclose my User ID and Password via D-mail/E-mail. What should I do?
I get a message "No response from the server" frequently.
How does anti-virus software affect to the game?
Which port does this game use?
Will I be disconnected from the server if I minimize the Yu-Gi-Oh! ONLINE window while playing?
Do the players with high PC spec./ high-speed internet connection have an advantage?
What data are stored on the server/ in my PC?
I bought a new PC. Can I still use the same Trunk as before?
I re-installed the game. Can I play same as before?
How do I uninstall the game?
What will happen to the Duel record, if a Duel is interrupted?
How can I reinstall the Game?
Which part of the game is charged?
What is a DUELPASS?
What is the difference between "Trunk" and "Deck"?
Is there a time limit?
A "*" appears when I type in the chat.
I don't know the game rules.
If you have a problem that cannot be solved with this FAQ.
User ID
Playername
Deck
Trunk
Duel
Single (Single Duel)
Match (Match Duel)
Turn
Phase
Summon
Set
Activate
Flip Summon
Attack Position
Defense Position
Chain Link
RMT
